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Our Reviews
The service technician and staff were very knowledgeable. The highlight of each service visit comes down to the friendly staff and service tech videos. The videos themselves help the customer make informed decisions based on technician commentary regarding the state of the vehicle.
Rhoel took very good care of me and my X5 for its 3-year annual service as usual. Since I had a minor water leak, he arranged a loaner for the 24 hours it took to repair. Thank you Rhoel.
always helpful really appreciate the services they provide always washed my car afterwards without me asking number 1 dealership if you ask me
Excellent service! friendly staff, very efficient. Excellent communication. I will not go anywhere else.
No words can describe how great this dealership is service and personnel are outstanding in every way.
Chuck and team were timely, communicated well and saved me money (another BMW dealership said I needed front breaks as well). The loaner was great too!
Service done quickly while I waited and the price was right.
This was my first visit to Germain BMW’s service department and the customer service was top notch. Tona was my service advisor and was very courteous, efficient and professional. Also, the service techs did a fine job completing the scheduled maintenance on my vehicle.
Tona was personable and professional. We love her service and assistance. She is an exceptional employee. The whole crew is great. Joe greeted us in service for or scheduled oil change. We needed 2 rear tires as explained by Tona. Service was quick and efficient.
Dealing with Gus was an absolute pleasure. He was knowledgeable and extremely helpful. The great level of service continued with the rest of the team right up to delivery.
The inventory was great. I picked out an X5 with the M Sport features that I wanted, and the salesman took care of financing and had me driving away in my new car in 90 minutes. I have never seen anything go that quickly at a car dealership.
Karina was amazing! She treated us like VIP's and was very professional, showing us all the best options in vehicles for our family. Highly recommend this dealership as they understand customer service, don't use high pressure sales tactics and treat you like a human being. Great stuff here!
Excellent communication. My service advisor, Austin, took ownership of the entire process and kept me updated and informed on issues and progress. Made an unexpected repair easy.
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When you own The Ultimate Driving Machine, 
you should get the service to match.
Welcome to Germain BMW of Naples
Thank you for making your way to Germain BMW of Naples, your certified BMW dealer serving drivers throughout Naples, Collier County, and the surrounding areas. At our dealership, you'll find a solid selection of new BMW for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of BMW technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Germain BMW of Naples in Naples today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 239-494-3545.