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Our Reviews
Our car ended up at Germain BMW, 100 miles away from home due to an issue with the gas tank door. Alex was our Service Manager and immediately had a game plan to not only address the issue but also arrange to get the car back to us. Alex did a great job of communicating to us every step along the way. Alex, Germain BMW and BMW Roadside Assist all worked together to take care of the car and us as well.
Today I needed an emergency service. I called John Casco and he immediately spoke to Chuck Griffith in Service, within an hour my BMW was picked up and brought to Germain BMW North. By 4:00 the vehicle was ready to be picked up. Excellent service, great communication, I was totally impressed on how professional both John and Chuck were. They exceeded my expectations! Thank you! Tom M.
I like the service department, in special Sebastian, he is very knowledgeable and polite. Explained everything well.
My service experience at Germain BMW on the Tamiami Trail is always superb. Sebastian is my Service Manager and he always gets me into service on time and goes over the needs of my BMW X3 when the inspection is done. The service department also provides a video inspection so you can see what the technician also sees. Of course, there are snacks and coffee to keep you comfortable while you wait !
BMW of North Naples made our lease first service pretty smooth! easy to schedule, availability for a loaner and our advisor Austin was great. He met all of our needs. Thank you.
Our M5 was parked inside during our 5 months up north. When we returned for the season, we discovered our right rear passenger door was closed in the lock position. This was an unusual repair, but Chuck Griffith managed the repair through a successful repair. His communication was excellent throughout.
It’s always a pleasure bringing my BMW to Germain BMW of North Naples for service! Jeremy is personable, professional, and genuinely trustworthy. He never tries to upsell unnecessary services and always focuses on what my car actually needs. As the daughter of a former car dealer, I’m particularly selective about where I take my vehicles, and this dealership consistently exceeds my expectations. The entire team is welcoming, the atmosphere is wonderful, and the waiting area is exceptional—although the service is so efficient you hardly have time to get comfortable! An outstanding experience every time. Highly recommend!
Great experience and service.
The help with Corey very good for us.
Germain BMW has consistently excelled in the purchase/lease process over the years. Purchased my first car there in 2013. The service is excellent timely and explained in detail.
Our Service manager, Jeremy Bongle, consistently provides exceptional service. He is the reason we keep coming back to Germain BMW and will continue to purchase cars from this dealership.
I purchased a new 2026 BMW 530I from Germain BMW North. After ten months the car is performing perfectly, The dealership sales department is less than desirable, the sales person was nice and professional. However, I've not received any communication from her since my purchase! I've called the service department once for basic information and could not connect with a human being. After calling again I finally got through to a receptionist who attempted to connect me with a service advisor, the call went into voice mail, very disappointing. I doubt if I'll keep the car very long and will not be returning to Germain. It seems like they take your money and forget you, I've always driven American Luxury vehicles and thought I'd try a BMW, I guess I'll return to Cadillac after this car.
Cory always takes the best care of my and my cars with Germain BMW Service!
Consistent good and timely service each time I bring my car in for oil change service. This time it was a last minute, late in the day appointment and I was in and out in no time! Thank you! Tona is remarkable!
Germain BMW were very easy to deal with. Everyone at the dealership was very accommodating and answered my questions very quickly. My Client Advisor was Asena Darcin. She helped me negotiate a fair price, therefore allowing me to lease my X3.
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When you own The Ultimate Driving Machine, 
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Welcome to Germain BMW of Naples
Thank you for making your way to Germain BMW of Naples, your certified BMW dealer serving drivers throughout Naples, Collier County, and the surrounding areas. At our dealership, you'll find a solid selection of new BMW for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of BMW technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Germain BMW of Naples in Naples today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 239-494-3545.