Very courteous greeting and interaction. A routine service but still in and out in an hour. It’s taken easily double that at my home dealership.
I found my Mustang on autotrader. I called the dealership and fortunately I got JJ. I had a trade and he worked the deal for me. Thanks JJ for a Great Experience!
John “JJ” Joseph was great! We found the perfect vehicle for our daughter and he went out of his way to make sure the car was still there after a long drive from out of town. Thanks again JJ!
Awesome experience as as always.
I am in sales and am no fan of high pressure. JJ was patient, went the extra mile and did everything he promised. By the time we left, we purchased two!
Germain BMW is a great place to buy a car. Nice people and simple process. We dealt with two sales reps Alex Soare and JJ or John Joseph. Both were extremely polite, courteous, easy to work with and very knowledgeable. I would definitely buy another car from Germain and them.
J J came in on his day off as that was my only day in town. He worked quickly with me to purchase a vehicle. I was able to complete the transaction in one day and take the car home that evening. His follow up and execution was excellent.
I called about a certified 750i and was able to have the dealer hold it until I was able to drive from Punta Gorda to Naples the following day. Test drove it, bought it. Beautiful vehicle described exactly as on-line. I would recommend Germain for anyone interested in a BMW. Former Mercedes owner.
Moises Marante was more than accommodating! He was extremely thorough, professional, and communicative about the service. He was very patient with me and was sure to explain everything. He offered different solutions to problems and had my car ready in a fast amount of time. I will definitely be coming back and requesting him for service.
George Donovan was very professional to work with and provided excellent customer service. This is my first service appointment at Germain BMW and George made me feel at home.
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