My wife Julie and I on a chance stopped by Germain BMW to see what inventory was available in a white convertable. John Joseph met us while we were browsing the lot and made us feel welcome and comfortable and guided us to a few options. We did not intend to purchase that day but he put us in the perfect vehicle that Julie had been looking for. John, his mangement and staff worked with us to put the right deal together. Our experience at Germain and with John was outstanding. We could not be more pleased with their professionalism ...
Charles Griffith has been our service advisor for many years. He is always pleasant and willing to help at all times. Very knowledgeable in all areas.
Excellent customer service. JJ our salesman was awesome working around my schedule in order to help me get the car I really wanted. The process was smooth, timely and not stressful. I’m very pleased with my experience and wouldn’t hesitate to buy from Germain BMW again.
Bought a car from 600 miles away, very sooth, fair pricing and a very easy car purchase. I will call them again for my next BMW purchase. I could not even get my local dealer (40 miles away) to even touch free test drive a car. Germain is the best dealership I have ever delt with!
John JJ Joseph was fantastic to work with during the purchase of my certified preowned BMW. A very comfortable and rewarding experience, The entire process from start to finish was excellent, Will recommend JJ as a great service oriented person.
Worked with John Joseph on a used 7 series. All was smooth and JJ did a good job explaining the cars features. He made the process painless and didn’t waste and time getting the deal completed.
Very courteous, very professional in every sense of the word! Mr. Klevis Toska whom I had the pleasure to deal with represents the brand and your dealership very well! He made the process of purchasing my vehicle a pleasant and seamless experience! Kudos!
I have trusted Rhoel for many years to take care of all my BMW needs. He always makes it an easy and worry free experience.
I have purchased a number of vehicles at Germain BMW of Naples over the years, and have always been treated well and received excellent service after the sales. I worked for many years with Jim McGinn, but when he left a while back, I met Max Zuercher. Max most recently helped me to purchase a 330i that I had been leasing. Everything was very straightforward, and given the current need for caution in social interactions, I was very pleased that Max arranged for all the paperwork to be handled online, and delivered it to me in person at my home. ...
I've worked with George Donovan for several years. He is the consummate professional who pays close attention to details and the needs of the customer.
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