Customer Testimonials

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DealerRater Aug 4, 2020
 

Chuck Griffith was excellent! He evaluated a scratch in my paint and gave me an accurate estimate of the cost. The work was done quickly and the car looks wonderful. Thanks Chuck.

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DealerRater Aug 4, 2020
 

Adrian is always helpful and pleasant. He gets the job done for me and makes it easy! I appreciate all that he does! Thank you Adrian!

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Google Aug 1, 2020
 

Max Zuercher was our Client Advisor and we were very pleased with the whole buying experience. He introduced us to the new X6. We were very impressed with the friendliness of the dealership and especially with Max’s knowledge of the car and his expertise with the brand. We highly recommend Germain BMW, and ask for Max!

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DealerRater Jul 31, 2020
 

JJ was excellent and very accommodative and understanding with my intense work schedule and Covid related courtesy. Would happily get another car from him thanks

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DealerRater Jul 29, 2020
 

I brought my 2016 BMW 650i in for service the other day. I work with Adrian Peña who is a very attentive, knowledgeable and professional advisor. He takes the time to review any issues with me and has been helping me a lot to get familiar with my car. I know I’m in great hands with Adrian.

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DealerRater Jul 29, 2020
 

Chuck is easy to work with and provides excellent customer service. Let's me know what my vehicle needs and when my next service time is coming. Great guy!

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Google Jul 28, 2020
 

Another excellent experience at Germain BMW in Naples. My service advisor Adrian Pena and maintenance technician Julian Tremulis did an outstanding job. They always address the issues I have with the utmost professionalism and skill.

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DealerRater Jul 28, 2020
 

We have worked with Jeremy on 5 different BMWs. He always takes care in dealing with our cars and returns calls promptly. He has found the best solutions for issues and made many suggestions that have saved us money. My wife and I always request him as our service Advisior on any new car. He is simply the best!

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DealerRater Jul 27, 2020
 

Experienced flawless service on our 7 Series. Moises Marante, senior service advisor, expertly oversaw our repairs from loaner drop off to on time delivery of the completed car.

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DealerRater Jul 27, 2020
 

I could have not asked for any better service than at Germain BMW. Rhoel Gray has been my service advisor for years and I would highly recommend him. He excels at assuring that everything is taken care of. WELL done Rhoel!

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