COVID-19 Update

COVID-19 Update at Germain Cars

To our Customers,

The health and well-being of our associates and guests is always a top priority, and for more than 70 years we’ve taken great pride in providing safe and clean facilities throughout Ohio, Florida and Michigan. Given the recent spread of coronavirus (COVID-19), we are taking a number of additional precautions to continue ensuring the safety of our guests and staff.

We’ve spent the last several days and weeks learning about the virus and how it impacts our communities, and have made adjustments to our operations including how we sanitize our facilities, how we interact with our customers, and the services we offer.

We’ve increased our sanitation efforts at our facilities, including regularly wiping down commonly touched surfaces throughout each day and by installing hand sanitizer stations throughout our dealership.

In order to reduce person to person contact, our stores are now ‘handshake free zones.’ Our valets, porters, service technicians and other staff members will wear gloves while handling your vehicle, and use protective steering wheel and seat covers.

We’re also implementing several operational changes to safely serve our customers during this time, whether in-store, or from the comfort of your home. If you do not feel well, or choose not to visit our BMW Center we are ready to serve you at GermainBMW.com.

Our BMW Center can facilitate remote transactions via phone, email, text, or video and we can complete virtually any sales or service transaction. View our complete inventory on GermainBMW.com, compare options, calculate payments, and schedule your delivery at your convenience.

In addition, we’re also offering complimentary pickup and delivery for service vehicles. For more information about remote transactions or service pickup and delivery, please contact the store directly.

Thank you,

Germain Motor Company