Service

motorcoach_couple
Had a flat tire and Germain BMW managed to get us right in for a new tire and even did a full service on our vehicle.
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Service

Tim Traut
Victor took great care of me. He had my BMW repaired very quickly and was great to deal with. He provided far better service than the dealership where I bought the car.
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Sales (New)

mparenti
A very impressive dealership. I actually enjoyed the experience of buying a car, which was a first for me. Ahmad Suid was not only professional, but made every effort to accommodate me including delivering the car to Miami on a Sunday morning...he is truly good guy!
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Sales (New)

cwbmw
Extremely happy with my order. Matt B. was very helpful and knowledgeable when it came to parts/accessories and the online ordering process . Everything was correct and neatly packaged. Each indiviudal part was wrapped to protect damage and shipping was very quick! I was able to track my order status and the UPS truck it was delivered by. I will definitely order from them again, and recommended anyone who drives a BMW that wants OEM parts to go to www.germainbmw.com
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Sales (New)

Shellybouchard
I am so thankful to have been placed with Amy Biggs in sales at Germain BMW of Naples. She is professional, knowledgeable, smart, fair & beautiful inside and out. No hard sell. Definitely recommend!
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Service

yolande.ramsaysinclair
Rhoel Gray is the consummate professional and made my experience extremely positive. I went in for an issue with my car and I was given valuable adivice on fixing the issue. I will always use Germain BMW.
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Service

Radari216
I was down in Florida on vacation and wanted a quick oil change so I called Germain BMW. Scheduled me an appointment and got me in that same day. People at the dealership were friendly, professional, and the price was very reasonable. They even hand washed my car. Recommended.
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Service

sgrinavi
Brought my 2011 M3 in for some issues that another dealer couldn't solve. They found the problem, fixed it and fixed another two unrelated issues that the other dealer missed. Top notch service. If you need to buy a car, see Greg Bell - no pressure, but still remains on top of your needs.
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Sales (Used)

makouske
I purchased a certified pre-owned BMW 550 in Aug. of this year. I waited a while to comment on the entire experience as I wanted time to do an honest appraisal. The vehicle I purchased is by far the most enjoyable, powerful, best-in-class vehicle I have ever driven in my life. This coming from someone who retired from BMW's biggest competition. Thank you Peter Martin for all your help in my making the right choice in the 550 series. To date, no issues with NVH, exterior paint quality, interior comfort (conditioned air, sound system, seating and other interior features, fuel economy, lighting, etc.) Looking forward to future business with Germain BMW Naples. John R. Makouske
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Service

PGrover
I purchased BMW'X1 last December, and love the car. Nothing drives like a Beamer, in my experience. Have always dreaded having a car serviced, but, despite the 40 minute drive to the dealership, I had a great experience. From the initial call telling me my car was due for service, to the timely and honest assessment of when the work would be completed, all was very professional. They even cleaned my car and left me a Thank you note. Thank you, BMW
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