Sales (Used)

BMW Lover
As a automobile enthusiast, I sincerely love visiting the multitude of high-end automobile dealerships in the south Florida area. Last year while in Naples, I had the pleasure of meeting a young man named Daron Lynn at the pre-owned car facility of Germain BMW. I sincerely enjoyed talking to him about cars......more than any other salesperson I met at a myriad of dealerships in the Naples/Bonita area. Daron is professional, knowledgeable, kind and is someone with the attributes to do very well in life. He is upbeat, has a positive attitude and communicates with ease. Above all, he is a great listener. He's not a hard core salesman and I appreciate the fact that he asked me questions and got to know me as a person. He is also very sensitive to providing exceptional customer care as evidenced by the fact he has returned my calls and texts on his days off. I consider that to be great customer service. Even after the sale, Daron has called to see how I enjoy the BMW 650i Gran Coupe that I purchased. Daron is a wonderful sales advisor and if you give him a chance, I have no doubt you will be impressed with his knowledge, professionalism and easy going demeanor.
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Sales (New)

JBCarGal
I do! Germain BMW management and staff are impeccable but the person who has kept us coming back again and again is Jim "McAwesome." Jim is the total package and the real deal. Expert in every area, from product knowledge, to demeanor, to perfect customer service. We believe that he genuinely listens to us and looks out for us. He's supremely dedicated to his profession and his clients, and we're so grateful to be among them. We love that McGinn grin!! A very special shout out to Paul Cullinan and Flavio Galasso - thank you so much - and to Traci Costantini, the first person we met at Germain years ago who offered us a bright smile and kind hospitality, and continues to do so years later. And of course there are the cars... mmmmmm....
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Service - Marco Island, FL

sundance1989
real pro! I would love to deal with Rian locadia for the rest of my b,m,w years.He was kind ,smart,very clear on all my questions.I will be back.thank you.
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Sales (New)

Happy BMW Owner
Only planned to drop in and look. I spent a relaxing afternoon looking, driving, talking with Rob Becker and left with a wonderful new car!
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Service

ezrenew
Germain BMW took care of my needs even it's over my maintenance program. They told me Victor was not working any more, but Brian was as good as him. I've done oil change, air filter replacement, rear brake pads replacement plus highest satisfaction service.
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Sales (Used)

Bill77
No pressure and very friendly. I was not planning on buying a car that day, but because of the great experience I left with an amazing vehicle that I absolutely love. Thanks Germain BMW!
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Service

Mags
I've enjoyed my 428i for 7 months but the service I have received from Germain BMW has been superior. Work is done right without a long wait.
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Sales (Used)

Golfer7678
I just stopped by to see if I might want to get a newer car. Alex Soare was very knowledgable and helpful without the pressure you get from many of the sales people. After looking at a couple of different models, I decided it was time to buy. From start to finish, it was the most pleasurable buying experience I ever had. BTW, I should mention I am 68 years old and that was probably the 15th car I have purchased in the last 45 years.
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Service

George6970
Top Service Advisor. Takes time to explain the problem and service options. The best service writer/manager I have ever had, any brand, any dealership.
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Sales (New)

jomarie1017
Germaine was just great in helping us acquire our new X5. We traded in a BMW 5 Series and the service we received from Germaine and our sales rep, Ahmad, was just terrific. He went through every detail of the car and helped us from beginning to end. I would highly recommend Ahmad as a very knowledgeable and helpful sales rep and also dealing with Ken Burkart on the financial end was quite painless. We've dealt with Germaine before with the servicing of our 5 series and couldn't ask for better; and we are sure that with our new X5 the service will be as excellent as our previous experiences with Germaine.
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